Jabra Engage 50 II – (50 II Link) USB-C UC Stereo Wired Headset

Description

The best headset for clear customer calls* is here – Introducing Jabra Engage 50 II. We’ve put the power to improve customer satisfaction in your hands. Well, on your head, actually. Our Engage+ software gives you real-time call insights for more meaningful calls and helps increase customer satisfaction. You’ll catch even the smallest of details because we gave it not one, but three microphones for clearer sound, while suppressing unwanted background noise to hear what matters most. It’s ultra-lightweight yet durable enough to throw in your bag – it’s built for real life. And the adaptive fit and comfort-enhancing ear cushions feel so good, you’ll forget it’s there. Seriously.

REAL-TIME CALL INSIGHTS

With Engage 50 II, calls become more effective, and customer call experience is instantly enhanced, thanks to innovative Engage+ software that provides valuable real-time insights, and on-screen guidance.1 This is a contact center headset that’s got your back.

WORLD-CLASS MICROPHONES

Engage 50 II features 3 high-quality microphones, working together to deliver clearer speech and incredible background noise cancellation, enabling speech-to-text functions to give spot-on call transcriptions. Make every interaction a mic-drop moment.

LIGHTWEIGHT AND COMFORTABLE

Ultra-lightweight, with cleverly designed angled ear cushions for the perfect fit, Engage 50 II stays comfortable, even for long periods. An innovative maze-shaped pattern inside each ear cup relieves pressure while fitting securely on the outer ear, helping you stay relaxed, and focused on your customer. This is how you engineer comfort.

TOUGH AND FLEXIBLE

We’ve stress tested everything from boom arm rotation to impact resistance, making Engage 50 II one tough contact center headset – ready to face anything a day in a contact center can throw at it, and built to last. And we’re so sure of it, that each headset comes with a 3-year warranty. Innovative, and built to last.

IMPRESSIVE SOUND QUALITY

Make every conversation clearer, with noise-isolating earcups and advanced speaker technology that optimizes every word your customer says, even when there’s a lot of background noise to contend with. Focus on what matters, and block out the rest.

BUILT-IN HEARING PROTECTION

With the Engage 50 II’s built-in, professional grade hearing protection capabilities, you can focus on your customer, safe in the knowledge that your hearing is well taken care of. Because healthy ears make for happy agents. Ad happy agents give great customer service.

CUTTING-EDGE VOICE TECHNOLOGY

With our innovative signal processing algorithm, BalancedVoice™, dynamic range compression is used to bring out the soft parts of your customer’s voice, while reducing the loud parts. This brings better balance to every conversation, helping prevent call fatigue and improve productivity. Increased call efficiency, and perfect feedback scores (well, we can dream).

SMARTRINGER

With the adjustable, audible ringer on the Engage 50 II, you’ll always hear when you have a call coming in, even when you’re not wearing the headset. Perfect for trips to the kitchen on a work from home day. Total flexibility, and enhanced efficiency.

What’s in it for you?

• Your voice will be heard loud and clear with the boom microphone
• Immense yourself in quality sound with this stereo Headset
• Ear-cup design provides optimum comfort and noise isolation
• Hear low subs and soaring vocals with a frequency range of sound from 50 Hz-20 kHz

Engage 50 II leaflet