16Nov
15Nov
Future of Tech: The Emergence of Empowered and Skilled Hybrid Contact Centres
The COVID-19 pandemic has pushed organizations, including contact centres, into a hybrid work arrangement. This setup offers virtual and in-office working options, promoting flexibility and efficiency at a safe distance. It also gives employees the freedom to work in a more comfortable environment, which may improve their mental well-being and...
14Nov
How Poly’s Savi Headset Series Transform the Healthcare Industry
The COVID-19 pandemic highlighted the importance of transforming healthcare facilities in Australia by investing in modern devices and digital tools. Medical professionals have always worked with limited resources, denying them from making various health-related processes more efficient for the workers and the patients. And one device that can be beneficial...
08Nov
A Headset Guide for Different Workforce Personas
The significant shift to a hybrid work setup amid the COVID-19 pandemic has led to extensive changes in the workstyles of countless employees. Work locations became more flexible, with more and more workers considering their homes as their new offices. Furthermore, conference calls and video conferencing have significantly increased, with
07Nov
Make Remote Work Efficient with Certified Headsets
The rapid digital transformation amid the COVID-19 pandemic has led to massive changes in many industries in Australia. Remote working has grown significantly, with businesses becoming more flexible in their operations to keep their employees safe. The Australian Bureau of Statistics (ABS) showed in a December 2021 report that more...
20Oct
Why you Should Choose Poly Devices for Your Employees – Infographic
With significant changes across many industries in Australia amid the COVID-19 pandemic, adapting to new realities became a priority for many Aussie companies. As video conferencing in Australia became the norm, ensuring that the employees have the proper tool became more vital. This is why investing in a reliable...
17Oct
Revolutionise Your Workplace with the Next-Generation EPOS ADAPT 500 Headsets
With economies slowly easing restrictions on people's movements, numerous corporate firms gradually require their employees to return to their offices. Hybrid work setups became the norm in many industries, enabling the workforce to still work in the comfort of their homes on some days. And with people returning to...
26Sep
Reasons Why Australian Businesses Must Invest in IP Telephony
Since the technology was created, its primary purpose has been to help people make their lives more convenient. Its goal is to enable an effective sharing of data to help address some of society’s biggest challenges. Furthermore, it is meant to aid individuals and organisations in becoming more innovative, productive,...