The best wired and wireless Unified Communication headsets

Picking the right headset for your business can be a headache if you do not know what you are looking for. There are multiple factors to consider including sound quality, noise cancellation, range, battery life, and comfort.

We have summarised the best wired and wireless UC headsets in the market to give you a snapshot of what features to look for when considering headsets for the workplace.

Top 4 wired UC (unified communications) headsets

1. Jabra evolve 65 UC

One of the leading manufacturers of innovative audio solutions in the market. The Jabra evolve 65 UC  is a hands-free device that is optimised for UC (unified communication).

Key features

• Longer range – up to 30 metres (100 feet) of connectivity via PC, mobile phone or device.
• Longer life – up to 10 hours battery life or unlimited talk time connected to USB.
• Passive noise cancellation – Superior ear pads for total noise isolation.
• Busy light feature – A ‘busy’ light to let callers know you are on another call.

Summary

What’s good – Superior noise isolation feature. Boom microphone that sits at a better angle delivering better quality voice and audio. A busy light feature to tell callers user is unavailable.

What’s bad – The design comes with a slightly clunky look that includes a USB controller and larger-than-normal microphone.

2. Sennheiser SC 660 USB CTRL

Sennheiser’s SC 660 is certified for Skype for Business.

Key features

• Light and easy – designed for long hours of wear with leatherette ear pads and unibody headband construction for stress points.
• Stereo sound – double-sided neodymium speakers for maximum stereo effect.
• Long lasting – made for maximum durability with Vectran™ reinforced cables, stainless steel hinges, and brushed aluminium parts.

Summary

What’s good – The brand. Sennheiser headsets are renowned for high-tech styling, extraordinary bass response and comfortable design.

What’s bad – Can be heavier than other headsets.

3. Plantronics Blackwire C720 Stereo Wideband USB Headset

Bluetooth-enabled Plantronics Blackwire C720 is a versatile Binaural (duo) headset with smart sensor technology.

Key features

• Seamless connectivity – simple USB connectivity to PCs and mobile devices to manage calls from any device.
• Sensor technology – embedded sensors that automatically pick calls up when you put the headset on.
• Mobility – detachable cord with clothing clip allows the user to take calls anywhere in the office.
• Superior sound quality – utilising PC wideband, hi-fi stereo and noise-cancelling microphone. DSP processing provides natural sound. EQ feature fine-tunes voice quality. A2DP facilitates streaming features from mobile devices.

Summary

What’s good – Superior sound quality suitable for conference calls, webinars, podcasting, music and other multimedia. Attractive slim-line control with good features. Detachable and easy to store.

What’s bad – Heavier headband. The price may be slightly higher than other wireless models.

4. Plantronics Blackwire C510 Monaural Wideband USB Headset with Pressure Sensors, UC

A duo headset with Smart Sensor TM Technology and hi-fi stereo audio. Audio alerts allow the user to easily manage connections between calls and multimedia.

Key features

• Sensor technology – pick calls up automatically when you put your headsets on.
• Superior audio quality – hi-fi stereo audio with DSP, EQ, and A2DP features.
• Comfort and Portability – Easy-to-wear feature with collapsible ear pads that can be stored flat.

Summary

What’s good – Ergonomics. The headset is designed for comfortable wearing over long periods.

What’s bad – Designed for call centres and occupations that are confined to the desk with fewer mobility features.

Top 3 wireless UC headsets

1. Jabra motion office UC

One of the most innovative headsets with full integration with UC platforms. It has the best wireless range for its class.

Key features

• Intuitive call control – The headset can be turned on or off by folding or unfolding the flip boom.
• Jabra Motion Technology – provides easy one-touch pairing with Nfc-enabled devices.
• Voice activation – with instructions on how to connect to the mobile phone, caller-identity, and device activation.

Summary

What’s good – CNET review rated this headset 8.0 for design and performance and 9.0 for features. The ideal smartphone partner with superior Bluetooth, excellent hands-free audio, comfort and fitted with amazing features.

What’s bad – The size. A little bigger than other brands and models.

2. Plantronics Voyager Focus B825 UC

The Plantronics Voyager series is designed for seamless connectivity to PC and mobile phone with UC applications.

Key features

• Active noise cancelling (ANC) – blocks out noise so you can focus on your multimedia or call.
• Smart sensors – to help the headset keep up with the user.
• Dynamic Mute Alert – sophisticated muting functions and triple mic.
• 12-hour battery life – for longer talk or listening time.

Summary

What’s good – PC Magazine review concludes that the Voyager series combines precision fine tuning with design ergonomics for superior noise cancelling and clearer voice quality, suitable for all-day talking or listening.

What’s bad – Needs a dongle to plug into non-Bluetooth compatible PCs.

3. Jabra evolve 75 UC

Key features

• Dual connectivity – connect to more than one device at the same time.
• Longer range – up to 30 metres (100 ft) of coverage.
• Active noise cancellation – ANC is integrated with a ‘busy’ light to tell callers you do not want to be disturbed.
• Superior sound – world-class speakers in HD.

Summary

What’s good – The design. The device looks and sounds like a headset. It also delivers superior noise cancelling and sound quality.

What’s bad – A rather subdued low-end.

These are just some of the high quality, competitively priced Unified Communication headsets available on the market. You can find superior headsets for very affordable prices at My IT Hub via: https://myithub.com.au. My IT Hub are a leading provider in IP Telephony and Unified Communications solutions for a wide range of industries, including government, health, education, transport, call centres, service providers, utilities and city councils.