Top 5 Call Center Headsets

If you’re looking for high quality call centre headsets here is our pick for the top 5. To help make your choice even easier we’ve listed the pros and cons of each of these models below:

1. Jabra BIZ 2400 II Duo, Ultra Noise Cancelling Mic, QD Variant

This headset has superior sound clarity and is both lightweight and durable.

Pros

It has a microphone boom that can be worn on either the right or left as it rotates 360 degrees. With a noise reducing design, it effectively reduces ambient noise. Suitable for all desk phones and smartphones, as well as being compatible with most software, this is a great all round headset. It also has luxurious ear cushions, as well as extra headband padding for comfort.

Cons 

The only limitation of this headset is the stereo headphones, which aren’t the highest quality on the market.

2. Jabra BIZ 1500 QD Mono Headset
While more of a low cost, entry level alternative, this headset has noise cancelling technology to reduce background noise and can be used with most software.

Pros

This is a great headset for environments that are often noisy and crowded. With high definition sound and foam cushions this is a comfortable headset that would be ideal for a cost driven call centre.

Cons

The only downside to this model is the boom is 270 degrees.

3. Plantronics EncorePro HW540 Convertible Wideband Monaural Noise-Cancelling Corded Headset

With a unique 3-in-1 design this headset can be worn 3 different ways and is the lightest in its class.

Pros

Designed to be strong and durable it has metal joints and is laser welded. It offers noise cancelling technology to minimise background noise and also has a quick disconnect feature and good sound clarity.

Cons

This model’s only fault is it only limits sounds over 118 db.

4. Plantronics HW261N SupraPlus Wideband Binaural Headset

This headset offers a noise cancelling feature and has wideband technology for high quality sound.

Pros

It’s compatible with most software and is durable and sturdy. You also have the capabilities to adjust the volume control from the headset directly.

Cons

The only negative with this model is it has limitations with receiving auditory cues, which slightly impact on sound quality.

5. Plantronics HW720 EncorePro Binaural Headset
Providing exceptional comfort and clarity of sound, this headset has an extendable boom to adjust to the wearer’s needs.

Pros

With noise cancelling technology, compatibility with most software and quick disconnect, it’s a good all round headset. This model has also been designed to be lightweight, as it’s manufactured from a nylon composite.

Cons

Its only downside is that the auditory cues aren’t perfect, limiting sound quality slightly.

These are just some of the high quality, competitively priced call centre headsets available on the market. You can find superior headsets for very affordable prices at My IT Hub via: https://myithub.com.au. My IT Hub are a leading provider in IP Telephony and Unified Communications solutions for a wide range of industries, including government, health, education, transport, call centres, service providers, utilities and city councils.

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