A Headset Guide for Different Workforce Personas
The significant shift to a hybrid work setup amid the COVID-19 pandemic has led to extensive changes in the workstyles of countless employees. Work locations became more flexible, with more and more workers considering their homes as their new offices. Furthermore, conference calls and video conferencing have significantly increased, with more than 60% of employees reporting daily use of conferencing technology since 2020.
One device that is critical in every modern workplace is a business headset, especially with the rise of online meetings. Having the proper headset can make a difference in their daily activities by promoting productivity in the office, at home, or on the go. And one of the leading headset manufacturers worldwide, Poly, has the ideal headset design for every workplace persona in the new normal.
Office Communicator
These people spend most of their time communicating with other team members or with customers, and one of their common hurdles is the ambient noise from wherever they’re working. This is why it is essential to give them headsets that can block out distractions and allow them to communicate clearly with the individuals on the other line.
- Blackwire 8225
The Blackwire 8225 is a comfortable corded headset designed to give office communicators exceptional audio clarity while working. Its microphone is made with audio fence technology, ensuring that only the speaker’s voice is heard. It also has an inline control that allows team members efficiently control audio and video calls. The staff can adjust three ANC (active noise cancellation) settings based on their work location.
- Blackwire 5200 Series
Another ideal option under the Blackwire line is the 5200 series. This is perfect for those who use headsets for hours because of its ergonomic design. This business headset series gives workers two wearing style options: hi-fi stereo (Blackwire 5220) for those who want to block distractions effectively and monaural design (Blackwire 5210) for those who like to keep one ear open.
- SAVI 8200 Office
With employees now using more and more devices to complete their tasks, having a business headset that can be used simultaneously on up to two devices at a time can be a game changer. The SAVI 8200 Office headset can seamlessly connect to a PC, mobile phone, and desk phone for better call management. It also has up to 13 hours of talk time and a noise-cancelling microphone for maximum efficiency during calls.
Office Collaborator
For years, office collaborators spend their work hours at their desks, talking to various people to get work done. Unlike office communicators, who usually prefer using legacy phones to communicate, office collaborators are more open to conferencing to talk with other people within the organization.
Their common problem is too much noise from the surrounding, especially those working in open office spaces. Nonetheless, SAVI 8200 Office and Blackwire 8225 headsets can also work well with them and tweaking some options may help improve concentration while working.
- Voyager Focus UC
This Bluetooth headset can significantly improve online meetings as it is designed to project the speaker’s voice clearer than consumer-grade headsets. It can be seamlessly connected to a PC or smartphone and has a wireless range of up to 98ft/30m. The Voyager Focus UC also has built-in smart sensors for more accessible mute/un-mute options and reminds the employees that they are on mute if they are talking.
- Voyager 4300 UC Series
This affordable entry-level headset can block ambient noise while allowing employees to sometimes to escape their desks. It has up to 164ft/50m of wireless range, allowing office collaborators to move around and still be connected to the call. It can also be easily connected with multiple devices and has a stereo and monaural design, making it suitable for office or remote work.
Remote Collaborator and Flexible Worker
Employees considered remote collaborators usually work from their homes or other remote working hubs, which means there is less chance for them to attend in-person meetings. They typically rely on multiple devices and various unified communications (UC) platforms to stay up-to-date with the latest news and updates in the office. The common challenge they face is the noise from inside and outside the house, primarily if it is in a busy environment.
Meanwhile, flexible workers are usually those in a hybrid work setup, splitting their weeks working from the office, at home, and on the road. This type of employee needs headsets seamlessly connected to different devices to maximize their work hours and be more productive and efficient in their tasks.
- Voyager Focus 2
With the ultra-noise cancelling due to Acoustic Fence tech in its discreet boom mic, the Voyager Focus 2 can give remote and flexible employees crystal-clear conversations. The other people on the line will only hear the speaker’s voice as it creates a focus zone around the people using the speaker to eliminate ambient noise. This unit has 3-levels of advanced digital hybrid ANC that can guarantee to block out surrounding noise.
It is also designed with comfortable headbands and plush ear cushions for extreme comfort and has up to 25 hours of talk time, and can be used as a corded headset if needed.
Road Warrior
Not everyone works in the office or at home, as many employees are required to travel a lot to help their company close deals or build connections. The nomadic lifestyle of these workers requires devices that can be easily used and portable but can still easily connect with devices and eliminate background noise.
- Voyager 8200 UC
This Bluetooth headset is ideal for those who need to stay connected to avoid missing out on calls while on the move. This will allow them to juggle between two devices on the same call efficiently and has dual-mode ANC that enables the workforce to select their desired noise-reduction level. Its soft ear cushion and up to 24 hours of listening time make it ideal for those who spend most of their time working while traveling to different destinations.
Connected Executives
As some of the most critical people in an enterprise, the executives or managers must use top-notch headsets for their daily tasks. These people are often the decision-makers and attend most meetings, and having a reliable business headset can allow them to collaborate with their team members effectively. Their headsets should enable them to feel like they can lead whether they are working onsite, at home, or on the road.
- Voyager 6200 UC
All headsets above can be perfect for connected executives, but one other unit they can rely on is the Voyager 6200 UC. This Bluetooth neckband headset can be worn all day, allowing stakeholders and managers to be versatile during work hours. It also has four omnidirectional microphones in the neckband to minimize speaking distractions.
And since executives usually use many devices to communicate with various people, this headset allows them to pair with up to 8 gadgets, two of which they can use simultaneously. Its class 1 Bluetooth range allows anyone using it to stay connected while away from their phones or PCs.
Conclusion
The new realities in the workplace led to employees needing dependable headsets that compliments their workstyles. Investing in Poly’s solutions for different workplace personas can help improve internal communications, especially for those working remotely. This enables companies to promote productivity and collaboration between team members, providing more opportunities for employees to be heard clearly during meetings.
And if you are seeking a reliable company that can assist you in purchasing the perfect headsets for your employees, MyITHub is here for you.
MyITHub is a leading provider of IP Telephony and Unified Communication Solutions in the land down under. We are an Australian-owned business established in 2005 and our team comprises experts with extensive hands-on experience supporting customers with their IP Telephony needs. You may check our website at www.myithub.com.au.
