PreConfiguration Services
MYITHUB offers complete IP Phone system preconfiguration services to our resellers.
MYITHUB’s certified professional service technicians will configure your phone system to your customer’s requirements. Just let us know what you need and MYITHUB will do the hard work for you!
MYITHUB offer three levels of pre-configuration services for 3CX, Grandstream and Epygi phone systems (see tables below).
Choose the level required by your customers and we will configure your complete system. You simply plug it in at your customer’s site… It doesn’t get any easier!
Let MYITHUB help you drive more business by giving you the opportunity to sell.
3CX, Grandstream and Epygi Phone Systems
Phone system preconfiguration order codes
Basic
ALL-PS-SVC-BAS
ALL-PS-SVC-BAS
Advanced
ALL-PS-SVC-ADV
ALL-PS-SVC-ADV
Premium
ALL-PS-SVC-PRE
ALL-PS-SVC-PRE
| Network Settings – LAN, WAN, DHCP, DNS, SNTP, etc. | Yes | Yes | Yes |
| PSTN, ISDN Configuration (Does not include External Gateway Configuration) |
Yes | Yes | Yes |
| IP Phone registration and extension setup | 1-10 Phones | 11-29 Phones | 30-100 Phones † |
| Advanced IP Phone Setup, including programming of Soft Keys | No | Yes | Yes |
| Configuration of Carrier SIP Trunks | 1 | 2-3 | 3+ |
| Call Parking, Hunt Groups, Paging, Intercom, Call Distribution | No | Yes | Yes |
| Single Level Auto Attendant / IVR Setup | No | Yes | Yes |
| Recording and Configuration of Auto Attendant / IVR Voice Prompts | No | Yes | Yes |
| Multilevel Auto Attendant / IVR Setup | No | Yes | Yes |
| Fully Customisable Auto Attendant / IVR Setup | No | Yes | Yes |
Basic Call Routing
|
Yes | Yes | Yes |
Advanced Call Routing
|
No | Yes | Yes |
| Direct In Dial (DID) Configuration | 5 | Up to 19 | 20+ |
| Day / Night Switch | No | Yes | Yes |
| Setup of Remote or Out-of-Office Extensions | No | Yes | Yes |
| Advanced Call Centre features such as ACD, Call recording, Barge-In etc. * | No | Yes | Yes |
| Audio and/or Video Conferencing Configuration * | No | Yes | Yes |
| Inter-office Call Routing | No | Yes | Yes |
| Configuration of Supported External PSTN/ISDN/GSM Gateways ** | No | Yes | Yes |
† For preconfiguration of more than 100 phones please Contact US for a quote.
* Dependent on the phone system purchased.