Reasons Why Australian Businesses Must Invest in IP Telephony
Since the technology was created, its primary purpose has been to help people make their lives more convenient. Its goal is to enable an effective sharing of data to help address some of society’s biggest challenges. Furthermore, it is meant to aid individuals and organisations in becoming more innovative, productive, and efficient. And for the longest years, technology has served its purpose.
Many sectors have benefitted from technological inventions. And the business sector is one of the industries that has dramatically profited from these advancements. From sending announcements or tasks through emails to using various software for content and admin tasks – all these were made possible because of technology. And today, companies have been utilising another technological advancement, IP Telephony.
What is IP Telephony?
VoIP phone or voice over internet protocol telephony (IP Telephony) is a new concept in telecommunications. As the name implies, this technology refers to any phone system that uses internet protocol to manage communications over the telephone network. Unlike traditional phones that use landlines, IP telephony utilises a computer network, typically an Ethernet connection or Wi-Fi via router or modem, to transmit voice signals.
The first IP phone had been available to the public since 1995. However, it had lower audio quality and was prohibitively more expensive compared to the standard phone system. Because of this, this technology only became popular in the 2000s. With its current HD voice quality, cheaper running costs, and advanced business features, it is evident that this technology has improved by leaps and bounds. Because of this, many businesses in Australia have started shifting from traditional phones to IP telephony.
How does IP Telephony work?
As mentioned above, IP telephony transmits calls by using the internet. This means you would not need telephone lines anymore. Your phone will be connected via cable to an adapter connected to the computer network. Your telephone can be any computer in your network, with speakers and a microphone. And because it is connected to the internet, anyone with your IP address can call you for free. Additionally, VoIP phones do not require any installations, dissimilar to conventional telephones that need individual lines for each separate connection.
Why must Australian businesses invest in IP Telephony?
With all improvements the IP Telephony has shown, it is understandable why many Aussie businesses are now using this technology. However, it is also reasonable to have doubts and questions about VoIP phones. After all, this is not what the industry was used to. But if you are weighing your options and considering VoIP phones, here are some of its advantages that might help you decide:
- Cost effectivity
People love discounts because, aside from being limited, they also allow you to save more money. The same thing applies to VoIP phones. While these phones were more costly in the past, the various improvements made to this technology have made them more cost-effective than traditional phones.
Since they utilise the internet, there is no need to shell out money for its installation and regular maintenance. Furthermore, calls done using VoIP are way cheaper than landline calls, whether they are local or international. It is estimated that you can save up to 60% of your overall phone expenses with IP telephony.
- Mobility
Unlike standard telephones, IP phones are not dedicated to a particular location. Traditional phones need a system and all other complications to have it installed. But with VoIP, you only need a computer and a stable internet connection to set it up.
Additionally, IP telephony can work with mobile phones. This means you can use your smartphone to send and/or receive phone calls as long as you have access to the internet. This mobility enables you to work remotely without worrying about missing out on important calls. This has been necessarily helpful during the height of the COVID-19 pandemic when many businesses in Australia had to resort to remote working.
- Scalability and flexibility
IP telephony is also scalable and flexible. This is a massive factor that demonstrates the power of this technology. Its scalability and flexibility offer potential for Australian business growth. Companies that have used traditional phones before probably know that the conventional phone system is limited by hardware. This means you will be restricted on how many lines they can handle and what type of equipment they are connected to. Because of this, traditional phones tend to demand more financial investment as your Aussie business grows, as they need equipment, licenses, taxes, and other dedicated infrastructure.
On the other hand, IP telephony technology is adjustable and even expands with your Australian business as it grows. Since the VoIP telephone system is hosted on the internet, you can use any company computer or network to create a phone system, which means adding new users is easy.
- Higher call quality
Since VoIP technology utilises an internet connection, it can offer higher call quality. While the overall quality of your call would still depend on your internet speed, VoIP phones can still provide a better call quality compared to their alternatives. This technology also offers its users HD voice through the use of internet connectivity, enabling its audio to be incredibly clear and crisp.
Embrace business growth with MyITHub
Without a doubt, technology will continue to progress as time goes on. Thus, if you want to keep up and ensure that your Aussie business is equipped with up-to-date technology, MyITHub can be your greatest companion.
MyITHub is an Australian-owned business established in 2005. We are a leading provider of IP Telephony and Unified Communication Solutions. Our goal is to fill and meet the gaps in your day-to-day challenges. Our team consists of experts with extensive and hands-on experience in supporting customers with their IP Telephony needs.
If you need help and are seeking a reliable company that can assist you, MyITHub is here for you. You may check our website at www.myithub.com.au.
