Yeastar P560 Private Branch Exchange (PBX) system 200 user(s) IP PBX (private & packet-switched) system

Description

P-Series PBX System Go boundless. We’ve elevated business communications for SMEs.

A Complete PBX System, Plus More Possibilities

Customer expectations have soared. Purpose-built for SMEs to fulfill more sophisticated communication needs, P-Series PBX System is a converged system to wrap a suite of services around, including voice, video, applications, collaboration, and more.

• Integrated PBX appliance or custom software installation
• An easy approach to fill the UC gap
• Optimized experience built for everyone
• Embrace boundless communications

Linkus UC Clients: Any Device, Anywhere

Driven through a set of applications for web browsers, Android, iOS, Windows and Mac,Linkus UC Clients enable P-Series PBX users to make audio and video calls right from the web browser as well as easily turn mobile phones and desktops into office extensions. Use Linkus UC Clients to stay connected and productive whether you are in the office, on the go, or working from home.

• All office extension features
• One number reach on any device
• See the status of your colleagues
• One-on-one or group chat with file sharing
• Linkus UC Clients
• Play voicemails or transcribe them
• Click to call from any web pages
• Company-wide & personal contacts
• Secure remote access via Yeastar supplied domain name

Integrated Video Conferencing:Interact and Collaborate in Real-time

Not only large enterprises, SMEs also need face-to-face conversations to bring teams and customers closer together regardless of their locations. P-Series PBX System introduces an integrated web-based video conferencing solution with screen sharing and team chat for SMEs to easily conduct multi-party virtual meetings – a smarter way to get things done quicker, enhance team collaboration, and build stronger business relationships.

• Initiate and participate meetings right from the browser
• No need for additional applications and plugins
• Invite your colleagues and clients via meeting links
• Hear and see other participants in full HD
• Share your screen for live presentation
• Group chat instantly in the sidebar

Economical Call Center Solution

Call center telephony for SMEs doesn’t have to be expensive or complex. P-Series PBX introduces an inbound call center solution tailored for SMEs to optimize agent productivity and boost customer satisfaction in a budget-friendly way.

• ACD:Route incoming calls to the proper queue and the right, available agent based on certain strategies you set up.
  
• IVR:Paired with ACD, IVR prompts callers to their desired destinations with customized rules, helping SMEs handle high volumes of incoming calls.
  
• Call Recording:Keep track of every phone conversation to improve the performance of your agents or for compliance with regulatory requirements.
  
• Queue Panel:View real-time display of incoming calls, agent status and other queue-related statistics to help you efficiently handle the calls.
  
• Wallboard:For agents and supervisors to intuitively monitor agent & queue activities in real time and quickly identify any possible issues.
  
• Reports:Use detailed statistical reports for multi-dimension performance measurement and gain in-depth insightson efficiency improvement.

More Reasons Why People Love about P-Series

• Remote Access Service:Consistent in-office communication experience for everyone via the secure and hassle-free remote connection.
  
• Operator Panel:Drag and drop to dispatch incoming calls to extensions, ring groups, and queues based on real-time availability.
  
• Phonebooks:Group corporate contacts into several phonebooks and grant permissions to different departments separately.
  
• Chrome Extension:Yeastar Linkus for Google is a Chrome extension that enables you to miss no call, simplify dialing, and increase efficiency.
  
• CRM Integration:Align data and conversations with built-in Zoho CRM integration. Leverage click-to-call, call journaling, call pop-up, etc.
  
• Microsoft Teams Integration:A complete UC&C solution. Meet all internal and external calling needs directly from the Teams app.

The Full Feature List:From the Must-Haves to the Nice-to-Haves

With a lengthy list of features, P-Series PBX System is able to do a lot more than you expect it to, covering everything SMEs would ask for in daily business communications. Some advanced features are accessible through easy subscriptions as follows.The Basic Plan is included in the appliance while the Enterprise and Ultimate Plan require additional subscription. (See the subscription pricing for different appliance models here.) The Software Edition are available in Enterprise Plan and Ultimate Plan.

Datasheet